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Shipping & Delivery

 

Shipping 

USA and Canada shipping takes 7-21 days.

International shipping takes 14-35 business days.

Note: Tracking numbers are emailed once a product has shipped.  Products ship between 2 and 7 business days from after the time of purchase.  For any additional support please contact our support center: 1-800-854-1320 or support@harvardsclub.com

 Phone: Monday to Friday between 9am to 8pm

 Email: Reply's by next business day 

WORLDWIDE SHIPPING ON ALL PRODUCTS

Note: Delays may occur during the holiday season due to large volume of deliveries. This means it can take an additional 1-4 weeks in the delivery time. If you don't want to risk your orders being delayed, reply to this email within 12 hours of your purchase and let us know that you want to cancel.

You must be aware that delays can occur due to holidays and unforeseen events.

Orders are sent out through regular shipping. If you wish to have them sent with insurance coverage or through express delivery, email us first at support@Harvardsclub.com before purchasing. We will give you the quotation.

We can not cancel your order when it's already shipped.

We use 3rd party couriers to deliver the orders. If you purchase with us you understand that there's risk of parcels getting lost. We only refund orders that have proof that they were not received.

We use 3rd party tracking systems to track orders and if the website states that your order was delivered then we will go by it. Only when the state, city or zip code from your tracking number is not consistent with your inputted shipping details, we will offer the refund. No exceptions.

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We always strive to make your return experience hassle free and handle your return in the most timely fashion possible.

How do you ship packages?

Packages Ship from the USA, and China, if sent from China the package will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide shipping to over 200 countries around the world. Additional fees may apply. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

All orders are dispatched within 2 to 7 business days. Deliveries take 7-20 business days and in rare cases 30+ business days.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information, but sometimes due to free shipping tracking is not available.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.